Six reasons people leave their old cleaner for us
Most of our new clients aren't first-timers. They've had a cleaner before and something went wrong. Here's what we do differently.
We actually turn up
Arrival windows the day before, a text when we're en route. Small books mean we're never overcommitted, which is the real reason cleaners cancel.
Same faces every time
Your team learns your home — which surfaces need care, where the dog hides, what you never want touched. That knowledge is worth more than any checklist.
Fixed quotes in writing
The number we send is the number you pay. No hourly creep, no discovering "extras" once we're inside and you're committed.
Employed, checked, insured
Not gig-economy subcontractors. Police-checked, trained in-house, and covered by our own insurance rather than their personal arrangements.
7-day cleaning guarantee
Something missed? One phone call within 7 days and we return free. No claim forms, no debate about whose fault it was.
A human answers
Call the number and you get someone who knows your job, usually the owner. No ticket numbers, no offshore call centre, no chatbot loop.
Established local cleaning experience
Us vs. the usual experience
What you get with Spark
- Fixed written quote in 2 hours
- The same police-checked team each visit
- All equipment and products supplied
- Free re-clean within 7 days
- Proper tax invoice every job
- Cancel or pause with 48 hours' notice
What people tell us they left behind
- A different stranger every fortnight
- Quotes that mysteriously grow on the day
- No-shows with no phone call
- "That wasn't in the package"
- Cash jobs with no invoice or insurance
Don't take our word for it
We went through three contractors in two years before this. Eighteen months in and they have not missed a single night. The supervisor actually picks up the phone.
Red wine on a cream three-seater on a Saturday night. They came Monday, tested the fabric first, and it's completely gone. Half the price of replacing the lounge.
Booked a deep clean before hosting Christmas. They got into cupboards I'd forgotten existed. The oven looked like it had come out of the box.
Ready for a place that actually feels clean?
Tell us what you need and we'll send a fixed quote within 2 hours. No pressure, no call-centre run-around.
Free quotes · No lock-in contracts · 7-day cleaning guarantee
Frequently asked questions
We provide fixed quotes, fully insured and police-checked cleaners, consistent service teams and a 7-day cleaning guarantee.
We aim to keep regular bookings with a consistent team so cleaners learn your home and your preferred checklist.
Yes. Contact us within 7 days about a cleaning concern covered by the agreed scope and we will arrange a return visit.